Privacy Policy & Cookies

Privacy Policy

British Pobjoy Mint and British Pobjoy Mint Stamps Division (collectively "Pobjoy Mint") Website Privacy Statement .

Pobjoy Mint knows that you care how information about you is used and as the internet continues to evolve, Pobjoy Mint is committed to respecting your privacy.

We do not store debit or credit card details.

Controllers of Personal Information

Any personal information provided to or gathered by www.pobjoy.com is controlled by Pobjoy Mint Ltd, Millennia House, Kingswood Park, Bonsor Drive, Kingswood, Surrey, KT20 6AY, United Kingdom. Telephone: +44 (0) 1737 818101. Email: sales@pobjoy.com

Any personal information provided to or gathered by www.pobjoy.com/us/ is controlled by Pobjoy Mint USA, PO Box 109, Rosemount, Minnesota 55068 United States of America. Telephone: 1-877-476-2569. Email: usasales@pobjoy.com

Collection of Data

Personal Information

The information collected from our customers is collected through the order placing processes, participation in our online competitions, requests to be included in an email or other mailing lists or when an enquiry is made.  

The information is used to enable us to deliver a high level of customer service in regards to the handling of orders, delivery of products and services, the process of payments and general communication with you and the updating of our records. If you do not want us to contact you, you can choose to 'opt-out' within your account using the 'contact preferences' section and Pobjoy Mint will endeavour to respect your wishes. You can also inform us via email, post or phone of the above contact details. You will need to be 'opt-in' in order to receive communications from us for marketing purposes, we do not automatically sign you in.

Emails

From time to time, Pobjoy Mint may contact customers via email should they have provided their email addresses and have 'opt-in' within their registered account using the 'contact preferences' section. These emails may contain information on new products and services or upcoming events from Pobjoy Mint and associated Pobjoy Mint group or partner companies. If you do not wish us to contact you via email, you can choose to 'opt-out' and Pobjoy Mint will endeavour to respect your wishes. You can do so online as a registered customer using the 'contact preferences' section or inform us via email, post or phone on the contact details above.  

Third-Party Organisations

Pobjoy Mint does not sell, trade or rent your personal information to others.

Third-Party Companies and individuals may be employed to perform functions on behalf of Pobjoy Mint. For example:

  • Fulfilling of orders
  • Delivery of packages
  • Sending postal mail and emails
  • Removing repetitive information from customer lists
  • Analysing data
  • Providing e-commerce assistance
  • Providing card payments products assistance
  • Providing customer service

Third-Party Companies and individuals may have access to personal information needed to perform these functions, but may not use the information for any marketing purposes or any other alternative purpose and are required to process the data in accordance with the UK's Data Protection Legislation.

This Privacy Policy only covers the Pobjoy Mint website at www.pobjoy.com. Other links within the site to other websites are not covered by this policy. If you have any enquiries please contact our Data Protection Officer on the above contact details.   

 

Cookie Policy

How we use cookies

Cookies are files stored in your browser and are used by most websites to help personalise your web experience. Some features on this site will not function if you do not allow cookies. Information on the cookies this website uses is given below. Clicking the "Accept and Close" button enables cookies and removes the warning message. If you do not want to accept cookies from our site you will need to set your browser settings to block cookies, however, doing this may affect your site experience.
 

Compliance Cookies

A cookie is used to count how many times the cookie compliance warning message has been shown. Once this has reached its limit the warning message is no longer shown. A cookie is used if you click the "Accept and Close" button. It tells us you have given your consent to the use of cookies on our site and stops the warning message from being displayed. Neither of these cookies contains any personal information.

Functional Cookie

These cookies known as Session IDs are used to enable core site functionality. They do not contain any personal information and are not used on this site.

Analytic Cookies

These cookies allow us to count page visits and traffic sources (provided by Google Analytics) so we can measure and improve the performance of our site. They do not contain any personal information.

3rd Party Cookies

When you use pages with these elements you are actually opening a window on the page from the 3rd party site, which may use cookies. These 3rd parties provide information on privacy on their sites. Not used by this website.

Supply Chain Due Diligence Policy

It is Pobjoy Mint Ltd.’s policy to do business only with legitimate, law-abiding suppliers/customers, and to deny our purchases/products to all others.

This Policy is founded upon our general standards of business conduct, a commitment to:

  • Conduct our business in a culture of honesty and opposition to fraud and corruption.
  • Maintain high moral, ethical and social standards in our business and activities.
  • Maintain proper business relationships with all individuals.

Conflict Minerals

We will not tolerate direct or indirect support to non-state armed groups, including, but not limited to, procuring precious metals from, making payments to or otherwise providing assistance or products to non-state armed groups or their affiliates who illegally:

  • Control mine sites, transportation routes, points where precious metals are traded and upstream actors in the supply chain; and/or
  • Tax or extort money or precious metals at mine sites, along transportation routes or at points where they are traded; and/or
  • Tax or extort money or precious metals from intermediaries or International traders.

We will not deal with, and will immediately discontinue engagement with suppliers/customers where we identify a reasonable risk that they are sourcing from, or linked to, any party providing direct or indirect support to non-state armed groups as described above.

Human Rights Abuses

We will neither tolerate nor profit from, contribute to, assist or facilitate the commission of:

  • Torture, cruel, inhuman and degrading treatment;
  • Forced or compulsory labour;
  • Child labour, human rights violations and abuses;
  • War crimes, violations of International humanitarian law, crimes against humanity or genocide.

We will not deal with, and will immediately discontinue engagement with suppliers/customers where we identify a reasonable risk that they are committing abuses described above, or sourcing from any party committing or linked to such abuses.